Cryptbrew

Effective Date: July 29, 2026

Last Updated: July 29, 2026

This page explains how cryptbrew LLC (“Cryptbrew”) approaches know-your-customer (“KYC”), business verification, and related compliance for the Cryptbrew Service (websites, API, and iOS app). It should be read with our Terms of Service and Privacy Policy.

This is an operational policy description for merchants and App Store reviewers. It is not legal advice. Requirements may change as our product and regulatory obligations evolve.

1. Why we verify identity

Cryptbrew is a managed settlement hub: we create invoices, receive customer payments on Cryptbrew infrastructure, and forward merchant net to your registered wallet. To operate safely and lawfully, we may need to know who is using the Service, understand business risk, prevent fraud and abuse, and respond to legal or banking partners when required.

2. What we collect at signup (baseline)

Depending on how you register (email/password or Sign in with Apple), we may collect:

• Email address
• Full name
• Business name (if you register as a business)
• Employer Identification Number (EIN) — optional unless we later require it for your account tier
• Phone number — optional contact
• Account credentials (password stored only as a secure hash)

We also collect payout destinations you register (Lightning address and/or Bitcoin address) and invoice/settlement records necessary to operate the hub. See the Privacy Policy for full detail.

3. Enhanced verification (when required)

We may request additional information before raising limits, enabling certain features, unblocking settlement, or continuing service. Examples include:

• Government-issued photo ID (for example driver’s license or passport)
• Proof of address (for example utility bill or bank statement)
• Business formation documents, beneficial ownership information, or DBA filings
• Tax identifiers (SSN/ITIN or EIN) when needed for compliance or tax reporting readiness
• Explanation of business activity, expected volumes, or source of funds
• Supporting invoices or records for unusual activity

Requests may be made by email (for example support@cryptbrew.com) or through in-product notices. Failure to respond may result in delayed payouts, reduced limits, or suspension.

4. When verification is more likely

We may apply enhanced checks based on risk, including:

• Higher payment volume or rapid growth
• Unusual patterns (charge spikes, many failed forwards, mismatched account data)
• Use of certain payment rails or third-party swaps
• Sanctions, fraud, or law-enforcement screening hits
• Legal process or partner requirements

There is no guarantee of unlimited use without verification. Cryptbrew may change thresholds without prior notice when required for security or compliance.

5. How we use KYC information

Identity and business information is used to:

• Open and maintain merchant accounts
• Authenticate users and prevent account takeover
• Detect and prevent fraud, money laundering, and abuse
• Comply with applicable law and lawful requests
• Support settlement, support tickets, and security investigations

We do not sell KYC documents for advertising. Processing is described in the Privacy Policy.

6. Your responsibilities

• Provide accurate information. False or incomplete KYC may lead to denial or termination.
• Keep your contact email reachable for compliance messages.
• Comply with laws that apply to your business (tax, consumer, licensing, sanctions). Cryptbrew does not replace your own compliance program for your customers.
• Do not use Cryptbrew for illegal activity or to evade KYC/AML controls.

7. Customer (end-buyer) KYC

Unless we notify you otherwise, Cryptbrew does not perform full identity verification on every end customer who pays your invoice. You remain responsible for knowing your customers where the law requires it for your business model. We may still log technical and payment metadata (amounts, timestamps, blockchain identifiers) needed to operate and secure the hub.

8. Retention and deletion

We retain KYC and account records as needed to operate the Service, meet legal and audit obligations, and resolve disputes. If you request account deletion, some records may be retained where required by law or for fraud prevention and settlement integrity. Contact support@cryptbrew.com for privacy requests.

9. International and sanctions

Cryptbrew is based in the United States. We may restrict or refuse service involving sanctioned persons, regions, or prohibited activities. You represent that you are not a sanctioned party and will not use the Service for sanctioned activity.

10. Contact

For KYC or compliance questions: support@cryptbrew.com

cryptbrew LLC
4641 Post Street #5101
El Dorado Hills, CA 95762
(707) 387-4140
Entity #B20250063201